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Enhanced GUI is easy, simple & intuitive |
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Supports SQL Express |
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Supports Avaya Bufferless CDR collection |
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Supports Cisco Cluster collection |
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Virtual Server support (VMWare) |
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Multiple Brower Support (IE & Firefox) |
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| Traffic studies
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Complete QoS and GoS reporting |
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Inter-site traffic reporting |
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SIP Trunk reporting |
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Trend analysis |
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| Corporate directory |
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Supports complex structures up to 12 Levels |
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Optional User-defined attributes |
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Field-level security by business role |
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Read-only directory search |
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LDAP synchronization support |
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Directory synchronization support for Cisco & Avaya |
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| Communications analytics dashboard
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Snapshot view of corporate/personal communications |
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Consolidated, graphical view across all services |
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Drill-down capability enables intuitive investigation of stand-out anomalies |
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User-configurable to enable |
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Trend and forecast reporting |
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Spend per minute by employee, location, department, type of service, etc. |
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Comparison of cost / use across channels |
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| Call Accounting capabilities |
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Call Detail record (CDR) collection from over 140 PBX’s & IP platforms |
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CDR import for all wireless services |
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Over 200 available report templates |
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Report bursting and scheduling |
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Threshold-based report alerts |
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Supports multiple rate plans & currencies |
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Pre-built integration for G/L |
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Unlimited CDR retention |
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Lockable bill periods to protect historical data |
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