ICM Enhanced Usage Reporting (EUR) is an integral tool in Avotus’ Intelligent Communications Management (ICM) program. EUR integrates, tracks and reports on usage for Unified Communication services. ICM EUR allows communication managers to gain unprecedented visibility into the full suite of Unified Communication features, including: IM, Presence, Voice, Wireless and Video Conferencing with one unified tracking and reporting platform. Key benefits include:
Financial industry regulations such as Sarbanes-Oxley, Dodd-Frank, HIPAA and many others require all electronic business communications to be archived and monitored, including instant messages. It’s the law.
Avotus’ EUR provides comprehensive visibility, supervision and monitoring tools that provide detailed reviews and reports of all communications, including instant messages — facilitating supervision and HR policy enforcement.
Having a UC communications archiving and monitoring solution in place is the best way to help mitigate the risks of UC use. When every communication is captured and stored, liabilities are reduced.
With Avotus EUR you can search and retrieve any past communication quickly and easily — no matter when – within minutes.