Avotus Home  |  Contact Us  |  Careers  

Avotus ICM
Expense Management™

Nine telltale signs you need help with Telecom Expense Management

  • When someone asks what you spend for telecom worldwide, you really don’t know
  • Overdue and late fees are a recurring item on your communications invoices
  • You assume that your telecom invoices reflect your latest contracts
  • Pallets of paper telecom invoices arrive monthly
  • Users are calling because critical services have been “turned off” for lack of payment
  • Inventory information is stored in paper files, excel spreadsheets...or maybe not at all
  • You are constantly chasing people (or being chased) to approve bills for payment
  • New items regularly appear on invoices without corporate approval
  • You’re just paying bills – even though you know they’re wrong

How do you take control?

What you need is a solution that provides you “total control from procurement to payment” - or Avotus ICM Expense Management (EM).

ICM EM is an innovative, technology-based solution that enables you to manage all of the operational processes across the entire TEM procurement to payment chain for communications equipment and services including:

  • Purchasing
  • Provisioning
  • Inventory management
  • Invoice validation
  • Contracts management
  • Dispute resolution

Designed with best-in-class technologies and observed best practices, ICM Expense Management provides the detailed information about TEM that you need to run your business. Using automation, it eliminates your outdated manual processes, ensures compliance and consistency, prevents errors and delivers results that are verifiable and sustainable.

Is it software or services?

It depends – on what you need.

Avotus ICM Expense Management can be delivered as licensed software or outsourced managed services.

Many of our customers have decided they want to not be involved with the onerous TEM tasks. We then manage the entire process from:

  • Receiving your invoices from the carrier
  • Validating them against the current and accurate inventory which we maintain
  • Handling all disputes and issues
  • Integrating with your other corporate financial systems
  • Providing invoices for your approval

Supporting TEM requirements

Avotus Expense Management is comprised of self contained functionally-focused modules which support the specific areas of TEM including inventory, finance and purchasing.

A powerful analytics engine

If you’re like most enterprises, your communications environment contains thousands of services from dozens of carriers, each reflected on hundreds of orders and invoices – and ends up costing you millions of dollars. It’s a daunting task to remember and manage the thousands of details you need to manage. That’s why Avotus has developed a powerful business intelligence capability, ICM EM Analytics™, to help you manage more effectively.

EM Analytics organizes the thousands of data points in your communications environment into valuable information. It then provides the tools that enable you to see patterns and uncover opportunities for improvement and cost reduction.

Whether you are managing a transaction, or a business process, or the entire communications environment, EM Analytics gives you control and visibility like never before.

View your data in real time
Whether you’re processing your own data or have outsourced it to us, you still need real time access to your information. We’ve provided a portal called ICM EM Central™ which gives you quick and direct access to ICM Expense Management. You and your users will have access to messages, alerts, orders, invoices and approvals.

Of course, access is determined by the roles and responsibilities of individual users.

Integrates with your current systems

ICM Expense Management is engineered to integrate with your existing enterprise financial and network management systems to ensure seamless and automated business processes. It also works with carrier systems to automate the receipt of invoices and service orders.