ICM Expense Management Modules

Avotus Expense Management is comprised of self contained functionally-focused modules. Each module
deals with a specific process area of Telecommunications Expense Management (TEM). The modules are fully functional on their own; however, you’ll get the maximum benefit when you use the fully integrated set.

ICM EM Inventory™ -- an integrated inventory management capability that captures and manages corporate network assets.

ICM Inventory creates and maintains a cross-vendor inventory that's accurate and up to date.

Since an accurate Inventory is at the heart of the business processes involved in telecom expense management, we don't rely on vendor provided information. We create an inventory by importing data from invoices, ordering systems and other sources, and then cross check in multiple ways to ensure the highest level of accuracy.

Avotus Expense Management also validates invoices against inventory to make sure that you are paying only for assets that you actually own.

ICM EM Finance™ -- an integrated invoice processing, credit/dispute management, and chargeback mechanism.

ICM Finance enables rapid and accurate invoice processing and validation.

Once invoices are loaded into the system, they are carefully checked for accuracy against both contracted rates and inventory. You’ll be able to reduce invoice processing cycle times to as little/quick as 5 days and settle disputes within as little as one billing cycle. This is where all of the hard work involved in purchasing and inventory management really pays off.

Most importantly, you’ll know that you are only paying for services that you have actually used, and that you’re getting the full benefit of what you negotiated for in your service provider contracts.

ICM EM Purchasing™ -- an integrated order management module for procurement, operations and accounting.

ICM Purchasing ensures you get full value from your telecom contracts by enabling compliance with contract terms.

The system supports purchasing and approval processes that can be customized for your organization using easily accessible electronic catalogs, order templates and automated approval workflow.

Best of all, ICM Purchasing will automatically update your telecom inventory as new equipment services are purchased, thus ensuring the ongoing accuracy of this vital repository.

ICM EM Analytics™ -- an integrated business intelligence and reporting module for realizing the business value of the information generated within the ICM Expense Management solution.

ICM Analytics provides a powerful, flexible and open environment for report creation. It supports trending, forecasting, and drill down capabilities.

By utilizing your operational data, it makes Expense Management an invaluable platform for communication spend management, process improvement and decision making.

Once a report is created, users can publish it to the web, portals, printers, email, and other applications.

ICM EM Connect™ -- a middleware toolkit that creates an electronic bond between vendors’ and internal enterprise systems.

EM Connect is how and where Avotus ICM Expense Management interacts with other systems.

At a high level, EM Connect is a middleware layer that manages the APIs and Web Service requests that connect EM to Enterprise and Carrier platforms.