What is EUR for Cisco?

Today’s business environment necessitates a solution that goes beyond traditional call accounting. Access to detailed usage information for all types of communication technologies has become essential for effective business management.

With Avotus Enhanced Usage Reporting (EUR) for Cisco, clients benefit from an all-inclusive and integrated view of all communications services across their whole organization. This creates an environment in which they can more effectively manage communications assets to ensure that real business value is delivered for the communications spend.

Avotus EUR for Cisco helps solve the following organizational challenges:

  • Visibility: The need for complete call detail information
  • Tracking: The need to track how much time employees are spending on calls to support customers and report on crucial employee performance statistics
  • Movement to modernization and digitization: Transitioning to new technology – Unified Communications, VoIP/SIP
  • Security risks: Unified Communications – business continuity isn’t without risk
  • Inventory: What’s there? Where is it? Does it work? Is it worth the money?
  • Compliance Risks: HIPAA/Sarbanes Oxley/Dodd-Frank Act and more
  • Management: Large complex networks and IT/Telecom assets

What Our Customers Are Saying

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EUR Case Study

Major Aerospace Company gains Visibility into their Global Telephony Infrastructure

This manufacturer was in the process of doing a major shift from a legacy Voice PBX environment to an enhanced Cisco VoIP telephony system based on Unified Communications (UC) technology. They were seeking a powerful management software tool, along with professional services, to manage their complex environment and the implementation of new sites. They also wanted to ensure that any system they implemented would be able to grow with them as they launched additional sites and additional UC services such as IM, conferencing, etc.

 

Learn More >>

Major Aerospace Company gains Visibility into their Global Telephony Infrastructure

This manufacturer was in the process of doing a major shift from a legacy Voice PBX environment to an enhanced Cisco VoIP telephony system based on Unified Communications (UC) technology. They were seeking a powerful management software tool, along with professional services, to manage their complex environment and the implementation of new sites. They also wanted to ensure that any system they implemented would be able to grow with them as they launched additional sites and additional UC services such as IM, conferencing, etc.

Learn More >>

Resources

  • Avotus Enhanced Usage Reporting (EUR) for Cisco

Resources

Product Information

Avotus Enhanced Usage Reporting (EUR) for Cisco