A sizeable part of the revenue of companies in the hospitality industry is devoured by mobile phones. In such a scenario, hotels need to minutely observe and track the services they provide customers. They need to carefully allocate rooms and telecommunication services to clients and charge them in an error-free and timely manner. The efficient and smooth functioning of the range of services that hotels provide depends upon real-time inspection and provisioning.
Companies involved in hospitality services need a solution that helps them:
- Keep track of the prepaid accounts of customers
- Charge back the client accounts
- Competently enhance customer care by taking charge of the PBX functions
- Assess the level of service provided to customers