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Deployed as either a cloud-based service or on-premises, Avotus Enhanced Usage Reporting delivers unmatched visibility into your communications environment, improving overall UC asset usage visibility, reporting, monitoring and security across your wireline, wireless, VoIP, UC and legacy platforms. Key enterprise protection, misuse and prevention features and advantages include:

Enhanced Usage Reporting - Features
Voice
  • Capture call activity from UC, VoIP, or legacy PBX platforms
  • Review activity by summary as well as detail reports
  • Rate, surcharge or discount any type of call
  • Set up automated department or cost center billing or reporting
  • Run “lookup” reports for any kind of review or investigation
  • Determine your own call data retention period
Instant Messages
  • Capture IM meta data or actual IM content
  • Archive IMs in an encrypted format for data security and retention
  • Perform keyword searches against IMs
  • Report by sender, receiver, or by chat groups
  • Link activity to a corporate directory
File Sharing
  • Report on which users are sending or receiving files through Unified Communications
  • Review file names, sizes, file types, storage path
  • Automatically notify IT or security if suspicious files are shared
Conferencing
  • Report on conference utilization
  • Identify Conference Chairpersons, attendees
  • Report on conference join and departure times
  • Quantify voice or video participation
Video
  • Report codec usage or call quality statistics
  • Review packet counts per video call
  • Capture error conditions for failed or poor quality calls
  • Identify video calls by department

 

Related Documents
Brochures
Enhanced Usage Reporting
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Enhanced Usage Reporting for UC
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Videos
Enhanced Usage Reporting Demo Video
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Enhanced Usage Reporting – Unified Communications Risk Management
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Press Releases
Avotus to Showcase Enhanced Usage Reporting Solution for Unified Communications at Cisco Live
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Avotus Set to Sponsor, Exhibit at GENBAND Perspectives16
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Whitepaper
Mitigating the Risks of Unified Communications Deployments
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