TEMIA seeks to promote efficiency through greater standardization in telecom carriers’ electronic billing media. The first phase of this initiative starts in the United States with fixed wireline services. It will move next to wireless services. The third phase will be a call for more standardization for telecom bills outside the U.S.
TEMIA members have expertise and a competitive advantage based on their ability to process electronic bills, but lack of standards for carrier billing causes unpredictable delays implementing Telecom Expense Management (TEM) programs. The quality and detail in bills that telecom carriers provide varies widely. It not only varies among providers, but different clients with the same services from the same provider find differences in billing detail and quality.
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