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ReflectR

UC&C Reporting, Analytics & Management

The most comprehensive solution for all the leading UC&C platforms
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What can ReflectR do for you?

 

  • DRIVE USER ADOPTION

  • IMPROVE CALL QUALITY

  • BETTER CAPACITY PLANNING

  • REDUCE COSTS

 

  • INCREASE EMPLOYEE PRODUCTIVITY

  • MANAGE RESOURCES

  • VISIBILITY OF ROI IN UC&C

  • HIGHER CUSTOMER SATISFACTION

SEE HOW ReflectR CAN SUPPORT YOUR WORK-FROM-HOME INITIATIVE

Education
Enterprises
Education
Finance
Education
Education
Education
Healthcare
Education
Government

Reporting, Analytics, Recording and Management of your Unified Communications and Collaboration (UC&C) platforms

ReflectR suite of software consists of six modules addressing management, reporting, recording, analytics and monitoring of the most popular UC&C environments and associated elements. Solutions such as MS Teams, Skype for Business, Cisco CUCM and Jabber, Amazon Chime and Connect are transforming the modern workplace enabling remote working and more efficient ways of collaborating. With the complexities of these platforms comes the requirement for access to clear, concise information which is delivered by ReflectR and its associated modules. Multiple UC&C platforms and associated elements can be monitored and managed with a single pane of glass view reducing the need for an array of different software solutions.

What is ReflectR?

ReflectR is the most comprehensive solution for all the leading UC&C platforms. It is a simple to use reporting and integrated analytics solution for Unified Communication platforms and other data sources, allowing for quick and easy access to relevant data. It delivers valuable business and technical insights into trends of user adoption, call quality, employee productivity, call costs and much more. The information is accessed through its reports, daily dashboards and trend monitors. Other elements such as SBC’s, headsets, SIP trunks and DID ranges can also be monitored ensuring the highest levels of service are being maintained.



Our Solutions

Take a more detailed look at our different solutions below. Click on the icons to find out more.

ReflectR makes life easy

ReflectR
  • User driven
  • AI search and reporting
  • Configurable dashboards
  • Live wallboards
  • Automated report delivery
  • Call search and playback
ReflectR
  • On-demand reporting
  • Report assistant
  • Role-based access policies
  • System alarms
  • Budget limit alarms
  • MS Teams activity 
ReflectR
  • DID range management
  • Cloud or on-prem delivery
  • Simple, quick implementation
  • Manage headsets
  • Active Directory (AD) integration
  • Presence reporting

Platforms we support

ReflectR