Analyze your Webex Calling Usage and Drive Improved Business Performance
Get more insights and reports with ReflectR for Webex calling
ReflectR, a CDR-reporting and analytics solution, provides richer capabilities with more dashboards and gives you more opportunities to review the usage information, alerts, and granular access privileges, to name a few.
As more organizations have shifted to hybrid working and with a rise in customer experience, users of the Webex calling ecosystem have a new opportunity to drive revenue with deeper insights from their call data offered by Avotus.
Better data retention and greater reporting flexibility for both dashboards & reports
Granular access privileges reduces the burden on IT to fulfill report or information requests
Ability to incorporate organizational structures – Active Directory Integration
Cost allocation – traditional call accounting
Multiple platform integration – “Single pane of glass” view
Get customized dashboards
- ReflectR is a monitoring and reporting solution for Webex Calling
- ReflectR is a powerful and flexible solution, giving you unparalleled visibility of your telecom and Webex Calling usage, call quality, user adoption, productivity, and costs
- Users can customize dashboard layouts and reports to present the needed data in a clean, intuitive interface. It’s simple to use, and training needs are minimal
- Visibility into usage by department, division, or location: directory integration with Webex Calling or external systems such as Active Directory
Excellent monitoring tool for Webex Calling
- Augments productivity of users and ensures business continuity
- Escalates user adoption and improves ROI for Webex Calling deployments
- Visibility of call costs highlights fraud and decreases costs
- Enhances capacity planning and management (SIP trunks, DIDs, and devices) and boosts efficiencies in your Webex environment
- Granular and flexible access privileges allow non-IT users secure access to appropriate data while maintaining data integrity and confidentiality
- Store and retain telecom and Webex Calling usage data beyond any default Webex Calling capability, experience ad-hoc or scheduled reports without 30, 60, or 90-day limitations!
ReflectR is very affordable!
- ReflectR pricing is based on the license slabs and modules required
- We have a base price for a minimum of 250 licenses for US$2,520, and pricing reduces as license size increases
- Remote Installation/Training/Configuration depends on license size and customer environment
- All deployments are SaaS-based