Employee Productivity in the New “Hybrid”
Unified Communications and Collaboration World

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    ReflectR Add-on Modules

    ReflectR ReflectR Real Time

    Live call wallboards, historical dashboards, and supporting reports that let you view and monitor agents and queues in real-time

    ReflectR ReflectR Range Manager

    Save time and reduce risk by automating number management. Add new ranges, allocate DIDs or extensions, identify unallocated DIDs, and more

    ReflectR ReflectR Device Manager

    Drive headset adoption, deliver firmware updates, and increase efficiencies through centralized management

    ReflectR ReflectR Voice Recorder

    Call recording features that are typically used for compliance, training and monitoring, or dispute resolution and help deliver the highest levels of customer service

    ReflectR ReflectR Collab Manager

    Governance and collaboration reporting for Microsoft Teams

    ReflectR ReflectR Queue Manager

    ReflectR QM delivers improved efficiencies for any organization using MS Teams Call Queues and Auto-Attendants

    ReflectR ReflectR Amazon Connect Chime

    Extensive reporting and analytics solution for Amazon Chime