Single Point of Contact for your Wireless Communications Management Needs

Wireless Helpdesk

Single Point of Contact for your Wireless Communications Management Needs

In a competitive business environment where mobility is a must, helpdesk services are essential to provide robust support to all the connected devices and employees. Managing the care and upkeep should be the last thing that an employee needs to worry about.

Avotus Wireless Helpdesk provides a fully outsourced, 24/7, single point of contact for enterprises’ wireless communication management needs.

Wireless Helpdesk

Avotus Wireless Helpdesk includes:

A team of skilled professionals who can immediately respond to employee inquiries and manages wireless Move, Add, Change and Delete (MACD) requests and work directly with telecom vendors
Procurement of new wireless communications equipment or services from your carrier while staying within your IT policy guidelines
Interfacing with the third-party vendors on its behalf of your organization
To ensure the best possible customer experience, our team remains in constant contact with the vendors throughout the order process

What Our Customers Are Saying

Avotus provides great service.

- Large telecommunications company.

I've had great results from the Helpdesk on the new device orders & plan changes I've been making over the past couple months. When many other vendors are quick to provide excuses relating to coronavirus, Avotus is quick to provide solutions to our problems & needs. Thank you for your prompt & courteous service.

- Healthcare giant having presence across North America.

The team responded extremely quickly every time and took care of all of my questions and issues immediately. They were able to get my phone to me the next day despite requesting it very close to the cut-off time.

- Global leader in telecommunications products.

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