Single Point of Contact for your Wireless Communications Management Needs
In a competitive business environment where mobility is a must, helpdesk services are essential to provide robust support to all the connected devices and employees. Managing the care and upkeep should be the last thing that an employee needs to worry about.
Avotus Wireless Helpdesk provides a fully outsourced, 24/7, single point of contact for enterprises’ wireless communication management needs.
Avotus Wireless Helpdesk includes:
- A team of skilled professionals who can immediately respond to employee inquiries and manages wireless Move, Add, Change and Delete (MACD) requests and work directly with telecom vendors
- Procurement of new wireless communications equipment or services from your carrier while staying within your IT policy guidelines
- Interfacing with the third-party vendors on its behalf of your organization
- To ensure the best possible customer experience, our team remains in constant contact with the vendors throughout the order process
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Frequently Asked Questions (FAQs)
We have voice mail support for after office hours.