ReflectR 
The most comprehensive reporting solution for Amazon Connect & Amazon Chime
ReflectR The most comprehensive reporting solution for Amazon Connect & Amazon Chime
Cloud-based solution which utilizes the power and flexibility provided by
AWS cloud
ReflectR for Amazon has been developed as a completely serverless solution to deliver scalability, security, ease of use at an affordable cost. It makes the most of a wide range of AWS technologies and services comprising Lambda, Aurora DB, Amazon Linux (AL2), API Gateway, Event Bridge, Cognito and Secrets Manager.
Run a more efficient and profitable operation with 3 analytical tools purpose-built for Amazon Connect and Chime Users
Benefits
Simple and efficient DID management
- Take control with a single data view encompassing all ranges
- Zero-in on DIDs that have been utilized but never placed in a particular range
Reduce your DID costs
- Detect and get rid of unused DIDs
Never again run short of DIDs
- Ensure DIDs are ready and available for new hires
ReflectR Number Manager
Efficient number management through a single screen:
ReflectR Number Manager brings DID range management tasks together in a single view. It saves time and reduces risk by automating the aspects of number management that are prone to human error. With ReflectR Number Manager you can add new ranges, allocate DIDs or extensions for new hires, and identify unallocated DIDs.