Acquire total control of your headsets and devices
Streamline the management and usage of headsets and devices across your organization. ReflectR DM enables you to improve headset adoption, deliver firmware updates and; enhance efficiencies via centralized management. A proven tool for maintaining service levels and boosting productivity, ReflectR DM when integrated with ReflectR provides end-to-end visibility of device usage and related call quality.
- Integrates with top headset manufacturers, comprising EPOS, Jabra, and Poly
- Apply bulk updates of firmware, decreasing the risk of human error
Boost Device Adoption
- Make sure employees are utilizing allocated certified devices to enhance overall call quality
Enhance Device Inventory
- Maintain a simple and improved inventory of headsets and devices, firmware versions, device ID, and usage statistics
ReflectR DM is part of the ReflectR suite of specialized tools delivering valuable insights into the most popular UC&C platforms globally.
ReflectR and its modules provide info regarding almost everything that you should be aware of about your UC&C environment, ranging from headset usage to DID number management.
The core reporting and analytics of the ReflectR application are supplemented by 5 add-on modules which further expand its scope.
Moreover, our voice-recording solution, ReflectR VR is able to function as a standalone application.