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What is Avotus Telecom Expense Management (TEM) ?

The Avotus TEM platform is an interactive solution that offers flexibility in managing your telecom data. The modules – Inventory, Purchasing, Invoicing, and Analytics – are self-contained yet interactive. You can employ a single module to solve a specific business problem or use the fully integrated solution, which provides the best value and customer experience.

Consolidate

Gain complete control of your telecom assets, avoid paying for disconnected lines or services you are no longer using, eliminate overages on invoices, and maximize cost savings and ROI.

The Avotus TEM solution provides robust automation and human expertise to detect errors and optimize efficiency.

  • Manage telecom invoices under one platform
  • One view of telecom assets
  • Simplify complex order management

Realize

Get an in-depth view of your organization’s telecom expenses and asset utilization through clear and concise reports generated by a powerful reporting engine. These reports will help you to take timely corrective actions and eliminate waste while optimizing your telecom budget.

  • Understand spending patterns by department, cost center, location, and vendor
  • Easy access to historical invoice data and spending patterns
  • Greater financial control and cost allocation

Control

Our solution adapts to your business needs by offering robust controls to detect, highlight, and check for any misuse of authority or human error at the vendor or organization level. This practically eliminates errors and optimizes efficiency. Without the right tool or controls, this heightened level of business efficiency is nearly impossible to achieve.

The Avotus TEM solution makes inefficiencies visible and controllable by providing:

  • Three levels of quality checks on every invoice
  • A role-based approval hierarchy
  • Associate inventory to vendor contract
  • Automated alerts for your Move, Add, Change and Delete (MACD) orders to eliminate errors
  • Dispute Management
  • Enforcement of your corporate IT policy

TEM Modules

The inventory module is a fully integrated module that captures, consolidates, and manages corporate network assets. The benefits of this capability include:

  • Enabling the organization to define network services & elements depending on what is relevant to the business unit for tracking, management, and other associated functions
  • Assisting in the creation and maintenance of an accurate and updated cross-vendor inventory
  • Comparing and validating invoices against the inventory
  • Paying invoices only for the assets which the organization owns

Purchasing is an integral part of any Telecom Expense Management solution. The Avotus purchasing module makes it easier to manage all your Move, Add, Change and Delete (MACD) orders from one place. The purchasing module offers:

  • An integrated module that assists in sourcing, using easily accessible electronic order templates & automated approval workflows
  • Customized purchasing and approval processes to cater to the needs of the vendor and the organization
  • Inbuilt business rules that eradicate the risk of omission of key information, the possibility of error, or an incomplete order when placing an order
  • Direct integration with the invoicing and inventory modules

Over the years, Avotus has developed and mastered the ability to process every invoice format available in the market. The invoicing module and process will:

  • Simplify the complex invoice in a standardized, easy-to-understand format
  • Breakdown the charges to a line item level and reviewed for accuracy
  • Collate and compare invoices with inventory to enable accurate payments
  • Manage chargeback, allocate charges to support your organization’s general ledger code and accounting cost centers
  • Dispute any invoice anomaly with the vendor

Reporting is the backbone of any TEM solution. The Avotus analytics module has an intuitive and flexible reporting engine that enables generating customized reports to meet any organization’s needs. These reports can range from standard basic reports to customized user-defined reports. With a drill-down feature from organization level to user-level, these reports will greatly help in:

  • Analyzing inventory, expenses, and payments
  • Generating trend and variance analytics

TEM Modules

Inventory


The inventory module is a fully integrated module that captures, consolidates, and manages corporate network assets. The benefits of this capability include:

  • Enabling the organization to define network services & elements depending on what is relevant to the business unit for tracking, management, and other associated functions
  • Assisting in the creation and maintenance of an accurate and updated cross-vendor inventory
  • Comparing and validating invoices against the inventory
  • Paying invoices only for the assets which the organization owns

Purchasing


Purchasing is an integral part of any Telecom Expense Management solution. The Avotus purchasing module makes it easier to manage all your Move, Add, Change and Delete (MACD) orders from one place. The purchasing module offers:

  • An integrated module that assists in sourcing, using easily accessible electronic order templates & automated approval workflows
  • Customized purchasing and approval processes to cater to the needs of the vendor and the organization
  • Inbuilt business rules that eradicate the risk of omission of key information, the possibility of error, or an incomplete order when placing an order
  • Direct integration with the invoicing and inventory modules

Invoicing


Over the years, Avotus has developed and mastered the ability to process every invoice format available in the market. The invoicing module and process will:

  • Simplify the complex invoice in a standardized, easy-to-understand format
  • Breakdown the charges to a line item level and reviewed for accuracy
  • Collate and compare invoices with inventory to enable accurate payments
  • Manage chargeback, allocate charges to support your organization’s general ledger code and accounting cost centers
  • Dispute any invoice anomaly with the vendor

Analytics


Reporting is the backbone of any TEM solution. The Avotus analytics module has an intuitive and flexible reporting engine that enables generating customized reports to meet any organization’s needs. These reports can range from standard basic reports to customized user-defined reports. With a drill-down feature from organization level to user-level, these reports will greatly help in:

  • Analyzing inventory, expenses, and payments
  • Generating trend and variance analytics

Audit Service


Billings errors are something very common on telecom invoices, both wireless & wireline. According to Gartner, 85% of the telecom invoices have billing errors. We at Avotus understand that it’s easy to decipher telecom invoice and compare it with the contact. As a result, third party charges, incorrect billing, charging disconnected service, and many more are charged on the invoice and overlook in a rush to pay the invoice. Avotus not only helps to identify these errors but works with the vendor to disputes and bring it to closure. Detailed report with the audit finding with closure proof is provided to ensure complete satisfaction.

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What Our Customers Are Saying

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TEM Case Study

Insurance titan achieves cost savings of $268,000 on an investment of $24,000 – a 1000% ROI by implementing Avotus TEM solution

The client is an industry leader in the United States insurance space with $190 billion in assets and $1 trillion worth of life insurance policies in force. This client is a giant not only in stature but also in operational logistics.

 

Learn More >>

Insurance titan achieves cost savings of $268,000 on an investment of $24,000 – a 1000% ROI by implementing Avotus TEM solution

The client is an industry leader in the United States insurance space with $190 billion in assets and $1 trillion worth of life insurance policies in force. This client is a giant not only in stature but also in operational logistics.

Learn More >>

Frequently Asked Questions (FAQs)

We have 2 deployments options – on-premises and hosted.

It varies based on the requirement. Exact timelines are shared along with the project plan after the kick-off call however our typical implementation time is less than a week.

The system is very user-friendly. There is no prerequisite for training. We will provide the training on our system once implemented and on on-going basis too.

You will be assigned a dedicated account manager to support you on a daily basis. Also, email support will be available during business hours.

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Resources

  • Avotus Telecom Expense Management
  • 10 Reasons Inventory is Important to Effective TEM
  • Telecommunications Expense Management: Taking Control
  • TEMIA Inventory Standard: Improving Carrier/Operator Billing

Resources

Product Information

Avotus Telecom Expense Management

Whitepapers

10 Reasons Inventory is Important to Effective TEM

Telecommunications Expense Management : Taking Control

TEMIA Inventory Standard: Improving Carrier/Operator Billing