Survey Respondents Collectively Report an Overwhelmingly Positive Experience with Avotus Services
MISSISSAUGA, ONTARIO – June 25, 2021 – Avotus Corporation, the leading provider of Intelligent Communications Management (ICM) solutions, has announced the results of its customer satisfaction survey results for 2020. The results revealed that 95% of the clients contacting the Avotus’ Expense Management Team and 90% of those interfacing with the Enhanced Usage Reporting (EUR) Team responded that they were either satisfied or extremely satisfied with the service they received.
The consistently positive results speak for itself – clients are happy with Avotus.
“We are always touched by the positive customer comments we get from the surveys. We value the time our customers take to complete the survey. We strive at doing our best to stay one step ahead and provide the best of services to them at all times,” stated Jayraj Chheda, CEO of Avotus Corporation.
With more than 35 years of industry experience, Avotus is an award-winning provider of Intelligent Communications Management (ICM) solutions. Our proprietary and licensed software solutions rank among best of breed in areas including Unified Communications and Collaboration (UC&C) Analytics, Contact Center and Recording, Call Accounting, Expense Management, and Wireless Management. We maintain partnership and certification with industry leaders in telecommunications and through our own offices in key locations around the world. We serve clients and service providers alike across numerous industries, government, and non-profit organizations. Choose Avotus for critical insight into your telecom operations.