Next-generation UC&C reporting, analytics, and management solution to Forbes 2000 companies

MISSISSAUGA, ONTARIO – May 25, 2021 – Strengthening its commitment to improving the work from home/anywhere experience of employees worldwide, Avotus today announced the creation of a new strategic business unit to support the global rollout of its flagship software platform ReflectR™.

“ReflectR provides an unprecedented degree of sophistication and ease of use to empower employees and managers to excel in the “new reality” of work from home/anywhere,” said Rich Garnick, former President of the Americas for Wipro and Lead Director of Avotus. “I am reminded of the early days of globalization in the late 90s when Wipro was a small company. The scale of the opportunity is similar today. Every organization needs a Unified Communications & Collaboration system to be competitive. That system needs to be monitored and managed with a world-class reporting, analytics, and management system to drive business results.”

ReflectR is real-time monitoring, reporting, alerts, and trend analytics that enables your business leaders and managers to see at a glance the health of your UC&C platform and the performance of your organization working from anywhere in an efficient manner.

ReflectR is robust, provides perpetual data archiving and query-based retrieval, is easy to use, and implement UC&C reporting and analytics solutions. Reports can be easily customized for all your functional heads’ specific business needs across multiple platforms and viewed in a single pane of glass.

“In 25 years of venture investing and 50 technology companies, I have not seen a market open so quickly and attractively,” said David Folk, Chair of Avotus. We are at the beginning of a new era of distributed work from home/anywhere. It’s extraordinary how quickly the UC&C platform vendors were able to scale up to meet Covid-driven demand. However, there are significant gaps in reporting, analytics, and management – gaps in the platforms themselves and gaps in how organizations utilize the platforms. I think we have just begun to see the innovation that will empower people and organizations to be much more productive.”

About Avotus
Avotus is an award-winning global provider of Intelligent Communications Management (ICM) solutions with over 35 years of industry expertise and a strong presence in key locations worldwide. Avotus’ proprietary and licensed software solutions rank best-in-class in areas including Unified Communications and Collaboration (UC & C) Analytics, Voice Reporting and Usage Statistics, Contact Center and Recording, Expense Management, and Call Accounting as well as Mobile Lifecycle Management. With a robust partner network and industry-leading certifications, Avotus services clients and providers alike throughout all major industries as well as government and non-profit organizations. By choosing Avotus, enterprises gain critical insight and intelligence into their telecom and collaboration processes, empowering success and accelerating digital transformation.

For further information:
Avotus Contact:
Rohan Sheth